Bill inserts

Stay informed

Each month, we include helpful information with your bill — from the Service and Safety Guide to newsletters, program updates and other announcements. These inserts highlight account options, energy-saving tips and ways to stay safe around electricity and natural gas. Our goal is to help customers make informed choices about their energy service.

Service and Safety Guide

The Service and Safety Guide is an easy reference for safety information and resources to help manage your energy account.

New and transferring customers are encouraged to save a copy of the guide. It’s a helpful way to learn about service options and review safety tips for your family.

Monthly bill inserts

Stay informed with our monthly announcements. Below is everything sent with your bill, including our Customer Connection newsletter.

2026 Wisconsin Michigan
Nov. Service and Safety Guide - All customers
2026-2027 Energy Assistance - Residential customers
Service and Safety Guide - All customers
Oct. Customer Connection
Cookie Book distribution schedule
Energy Assistance for 2026-2027 heating season
Sep. Natural gas pipeline safety Natural gas pipeline safety
Aug. Customer Connection Customer Connection
Customer data privacy tariff
July   Environmental information about your electricity
June Customer Connection Customer Connection
May Learn about our 2027-2028 rate proposal  
April Customer Connection Customer Connection
March Natural gas pipeline safety
2026 Steam rates
Natural gas pipeline safety
2026 Electric rates for Michigan customers
Feb. Customer Connection Customer Connection
Jan. 2026 Electric rates
2026 Natural gas rates (WEGO)
2026 Natural gas rates (WG)
2026 Customer generation rates
Environmental information about your electricity
2025
Dec. Customer Connection
Submit your entry 2026 We Energies Cookie Book
Customer Connection
Nov. Service and Safety Guide
Energy Assistance for 2025-2026 heating season
Service and Safety Guide
Energy Assistance for 2025-2026 heating season
Oct. Customer Connection Customer Connection
Sep. Natural gas pipeline safety Natural gas pipeline safety
Aug. Customer Connection
Focus on Energy Annual Statement for business
Customer Connection
Customer Data Privacy tariff
July   Environmental Information
June Customer Connection Customer Connection
May   Electric rates
April Customer Connection Customer Connection
Feb. Customer Connection Customer Connection
Jan. 2025 Electric rates
2025 Natural gas rates (WEGO)
2025 Natural gas rates (WG)
2025 Steam rates
2025 Customer generation rates
Environmental information about your electricity
2024
Dec. Customer Connection
Energy Assistance for 2024-2025 heating season
Request for 2025 Cookie Book recipes
Customer Connection
Request for 2025 Cookie Book recipes
Nov. Energy Assistance for 2024-2025 heating season
Service and Safety Guide
Energy Assistance for 2024-2025 heating season
Service and Safety Guide
Electric rates for Michigan customers
Oct. Customer Connection
Cookie Book distribution dates
Customer Connection
Sep. Natural gas pipeline safety Natural gas pipeline safety
Aug. Customer Connection
Focus on Energy Annual Statement
Customer Connection
July   Environmental information about your electricity
June Customer Connection
Rate review filed for 2025-2026
Customer Connection
Rate review filed for 2025
May   Customer data privacy tariff
April Customer Connection Customer Connection
March 2024 Customer generation rates
Natural gas pipeline safety
2024 Steam rates
2024 Electric rates for Michigan customers
Natural gas pipeline safety
Feb. Customer Connection Customer Connection
Jan. 2024 Electric rates
2024 Natural gas rates (WEGO)
2024 Natural gas rates (WG)
Environmental information about your electricity

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