Report streetlight or area light online
Tips for reporting on smartphone
Tips for reporting on tablet or computer
Questions? 800-242-9137
800-662-4797
Need to report power outage (not street or area light)?
Report power outages and get updates
Identifying light owner
Outdoor lights are owned and maintained by municipalities, property owners and utilities. Before making a report to us, attempt to
confirm whether we are the responsible party. Our light poles have a numbered metal tag
If a tag is damaged or missing, report the pole's location to us. If the pole is located in the city of Milwaukee, the streetlights or alley
lights are likely owned by the city (call 414-286-2489 to report it).
Lights attached to buildings, lights on square poles and lights hanging directly from wires without brackets typically are owned by
municipalities, private business or other private parties. We do not service these lights. Contact the municipality or business where
the lights are located.
Faxable form
Municipalities may use a faxable form to report multiple lights. Note: We may not be able to provide typical 72-hour
response for large numbers of lights.
Printable Fax Form
Faxed repair requests are processed during normal business hours.
For safety reasons, most repairs are made during daylight hours. Since lights typically are off during the day, a pole number and precise
location description helps us find and repair the correct light. If we have trouble finding the light, we may attempt to contact you using
the contact information you provide.
Typically, we complete repair within 72 hours. If repair requires more time, we notify you of the delay.
