elderly couple looking at bills with laptop and calculator

Payment arrangements and energy assistance

If you cannot pay your energy bill due to financial difficulties, one of our flexible payment plans may help.

Payment plan set up options

Automated phone: For the most flexible payment plan options and to avoid wait times, call 800-842-4565. The system is available 24 hours a day, 7 days a week and gives you options for down payments and length of time to pay your bill.

Online: If you are a Wisconsin resident and can pay your current bill now and remaining balance within 3 months, you can make payment arrangements online.

Phone: You can speak to a representative at 800-842-4565 Monday-Friday, 8 a.m. to 5 p.m. (closed Saturday and Sunday)

Energy assistance options