Reading your meter

Most customers in the We Energies service territory have digital electric and natural gas meters.

Digital meters are much like reading your vehicle's odometer. Reading from left to right, simply write down the last 5 or 6 numbers shown. The difference between the new reading and the last one is your monthly energy use.

The reading in the example below is 004503:

Sample meter with reading of 004503

Automatic meter reading

We Energies uses automatic meter reading in all the communities we serve. The meters feature a transmitting device that sends your monthly meter reading to We Energies over our power lines. This helps provide you with accurate billing, and significantly reduces estimated readings.

Estimated readings

There are times when we may be unable to read your meter. At these times, we need to estimate your bill, based on past use and recent weather conditions. Any differences between the estimated reading and your actual use will be accounted for with your next actual meter read.

Customer reading

Registered users can submit a meter reading online. If you have any questions, call 800-242-9137.