Payment / Energy assistance and arrangements
If you cannot pay your energy bill due to financial difficulties, one of our flexible payment plans may help.
Payment plan set up options
Automated phone: For the most flexible payment plan options and to avoid wait times, call 800-842-4565. The system is available 24 hours a day, 7 days a week and gives you options for down payments and length of time to pay your bill.
Online: If you are a Wisconsin resident and can pay your current bill now and remaining balance within 3 months, you can use our online Personal Payment Plan.
Phone: You can speak to a representative at 800-842-4565 Monday-Friday, 7 a.m. to 7 p.m. and Saturday 8 a.m. to noon.