You may be eligible for protection against service disconnection as well as 
      restoration of service if an interruption of service would be immediately 
      life-threatening. After initial approval of a completed commission-approved 
      Medical Certification form certifying your status 
      as a critical care customer, continued eligibility requires that annually you provide 
      the company with a new completed Medical Certification form certifying your continued 
      status as a critical care customer. You will receive a grace period of three business 
      days to provide the completed form.
   For more information, call us at
      800-242-9137.