Contact us


For electric emergencies and power outages
800-662-4797 (24/7). Do not use email.

For natural gas emergencies and leaks
800-261-5325 (24/7). Do not use email.

For immediate customer service
Residential: 800-242-9137 (24/7)
Business: 800-714-7777 (Monday-Friday 8 a.m. to 5 p.m.)

Email customer service

TEST MODE
In test mode, internal recipient will be changed to the email address you specify in the "Email address" field.
Test mode is triggered by any of these conditions:
  • page URL begins with "wwwstg"
  • page URL includes parameter "mode=test" (useful for testing in prod from a URL you have control over)
  • you enter "test1" into "City" field (useful for testing in prod when launched from a fixed URL)
  • Required field=
    Account type
    Residential (Typical response time is less than 24 hours)
    Business/Group Bill (Typical response time is within same business day.)

    Name
    As it appears on bill
    Title
    First

    Last


    If different than name on bill – or inquiry not related to an account
    Title
    First

    Last


    Your name
    Title
    First

    Last


    Business name (as it appears on bill)
    Email address
    Confirm Email address
    Comments/questions

    Optional information
    To help quickly and accurately address account and service issues, complete these fields:

    Service address

    City
    State
    ZIP
    Account number
    - - 0000-000-000
    TEST MODE
    In test mode, internal recipient will be changed to the email address you specify in the "Email address" field.
    Test mode is triggered by any of these conditions:
  • page URL begins with "wwwstg"
  • page URL includes parameter "mode=test" (useful for testing in prod from a URL you have control over)
  • you enter "test1" into "City" field (useful for testing in prod when launched from a fixed URL)