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Please note: We are experiencing higher-than-normal customer inquiries. It may take 1 to 2 business days to respond to your email. If you need information sooner, call us at 800-242-9137.

Do not email if you smell natural gas, or you think you may have a natural gas emergency.
Get everyone out of the house immediately and call us at 800-261-5325.

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  Subject Gas Smell/Gas Leak Electric Outage or Problem My Home Account My Business Account New Construction Provide Feedback Website Problem or Recommendation Request Profile Deletion

If you smell natural gas or think you have a gas leak:

• Get everyone out the building immediately.
• DO NOT use the telephone, a flashlight or any electrical switches.
• Once you are safely outside, call We Energies at 800-261-5325 from your cell phone or a neighbor's phone.

If you are experiencing an electric outage or problem:

• Check on the status of your electric service.
• You can also report a problem by calling us at 800-662-4797.
• To receive updates on your outage, sign up for outage alerts.

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Thank you for your email to We Energies. You should receive a response within 1 to 2 business days. If you need to speak with a representative immediately, call us at .

If you smell natural gas, or you think you may have a natural gas emergency, get everyone out of the house immediately and call us at 800-261-5325.

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