In extreme winter weather, we work around the clock to keep you safe. We are monitoring forecasts and preparing our crews for any potential outages or other emergencies.
Call immediately for electric or natural gas emergencies.
Add these numbers to your cell phone:
Report outages online
Prepare for winter weather
Outage notifications
Get your family ready for cold and storms by signing up for outage notifications. If an outage happens, you’ll get the latest information delivered by push notification, text, phone call or email. Sign up in our app or on our website.
- Get the estimated time of restoration, the number of customers affected and updates.
- View the interactive outage map.
- Sign up to get outage alerts by text, email, phone or push notification.
Power outage safety tips
Emergency kits
An emergency kit can help you plan ahead and keep your family safe. Store the items together in a designated area.
Items to include:
- Charged power bank for your cell phone
- Working flashlights
- Battery-powered radio, TV or public alert device for local weather and news
- First-aid supplies
- Water
Heating tips: Keep your family safe and warm
- Keep area around furnace and water heater free of clutter.
- Keep flammable liquids away from furnace or gas water heater.
- Never use a stove or oven to heat your home.
- Keep a fire extinguisher in your kitchen.
- Follow space heater instructions carefully and use with proper ventilation.
- Use space heater only when an adult is home.
- Never use a charcoal grill indoors.
- Never operate internal combustion engines indoors.
- Never operate an electric generator in an enclosed or partially enclosed area. Use in outdoor area with proper ventilation.
- Keep combustibles away from all heat sources.
- Be alert for carbon monoxide poisoning.
Avoid hazards: Keep vents, meters and walkways clear
- Keep vent pipes clear of ice and snow if you have a high-efficiency furnace, power-vented water heater or other natural gas appliance that vents out the side of your home.
- Keep natural gas meters and walkways clear of ice and snow for safety and accessibility.
- Never cover nor pile snow against electric or natural gas meters.
- Remove snow and ice from your meter by hand or with a broom. Shovels and other tools can damage equipment.
- Remove icicles to prevent water dripping and freezing on meters.
