Start service

Online requests to start service at an existing address require your Social Security number and previous address. The process is secure and your information is kept confidential. In addition, you must:

  • Be a residential homeowner or renter.
  • Have no previous accounts in arrears.

Call customer service at 800-242-9137 if you:

  • Do not want to provide your personal information online.
  • Are moving to an address where service is off and you want to open an account.

Applying for service online does not guarantee that we can start service. We may need to contact you for additional information.