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Help us help you

Update your info

It’s important that we have your contact information so we can quickly reach you during an outage or emergency, or assist you with your energy service.

Please verify or update your phone number, email and contact information.

Choose one simple way to update your info

Sign in to My Account — select Update profile

My Account


Complete form

Customer contact information form

Stay informed with notifications

Easily opt in to receive notifications by text, email, phone or all three for:

  • Outages — get updates if you have a power outage
  • Billing and payment — never miss a payment

    From the Account Summary page, simply scroll down to Preferences and select “Manage notification settings.” Choose the options and contact methods that meet your needs.

Verify and update your contact information and notification settings:

Sign in to My Account or call 800-242-9137

Download our app

For more options and convenience, download our app or text We Energies to 91924.

Download on the App Store     get it on Google Play