Help us help you
Make sure we have your preferred contact information so we can quickly assist you with your energy service or contact you during an outage or emergency.
Please take a few minutes to sign in to your account and use the “Update profile” link to verify or update:
- Phone number
- Email address
You can request notifications by text, email or both for:
- Outages — get updates if you have a power outage
- Billing and payment — never miss a payment
From the Account Summary page, simply scroll down to Preferences and select “Manage notification settings.” Choose the options and contact methods that meet your needs.
Sign in to My Account to verify and update your contact information and notification settings.
Or call 800-242-9137
For more options and convenience, download our app
Or text We Energies to 91924