To complete your service transfer request:
- Make sure payments on your current account are up to date.
- Have your account number from your current bill.
- Remember that service at your current address may disconnect automatically at 5 p.m. on the requested date, depending on meter type.
- Make sure the address where you are moving is in our service area.
- Call us at 800-242-9137 if power is off at the new address so we can turn it on.