Electric distribution controllers

Position description

Our electric distribution controllers (EDC) are responsible for the safe, reliable operation of our electric distribution system. This includes initiating corrective actions for system problems, accurately maintaining operating records and recording the system configuration. The EDC ensures work is conducted in a safe manner and in accordance with established policies, work methods, standards and the protective card procedure. Key responsibilities:

  • Interact effectively with peers, care center, media relations, senior company management and field operations employees to meet business unit goals and information needs.
  • Maintain awareness of weather conditions and initiate actions to manage weather impact on distribution system.
  • Operate CADOPS (system) to accurately reflect outage conditions including number of customers affected, outage cause and estimated time of restoration.
  • Troubleshoot, diagnose and initiate repairs of distribution system problems.
  • Develop and implement bridging plans to restore customer outages.
  • Assign emergent work to various departments.
  • Provide work direction to troubleshooters for planned switching and to restore customer outages.
  • Develop recovery plans for equipment in its last contingency.
  • Prepare switching orders in response to requests from customers and company personnel.
  • Assign planned switching work to troubleshooters and crews to support construction and maintenance activities as well as to achieve on time switching commitments.
  • Work with field personnel, police and fire departments during public emergency situations to ensure responder and public safety.

Candidates must possess leadership ability, sound business acumen and strong, relevant technical knowledge (electric operations, distribution). The ability to cope with stressful situations, to make sound operating decisions and to interact effectively with others, including governmental agencies and customers, is essential.

System operator/ Power dispatch testing

Our employment process for electric distribution controllers includes the Edison Electric Institute (EEI) System Operator/Power Dispatch (SOPD) aptitude test. This test battery consists of five parts: Electrical Concepts Knowledge Test – knowledge of elementary and advanced electrical concepts; Applied Arithmetic – solve everyday problems using arithmetic; Mathematical Usage – Understanding mathematical relationships and making calculations; Numerical Reasoning – Analyze logical relationships; Verbal Reasoning – Organize, evaluate and utilize verbal information.

The test session lasts approximately 2.5 hours. A practice test is available at www.eei.org/practicetests. To access the EEI website and the SOPD practice test, use our login name (wehrtests) and password (getready) using lowercase letters. Select Practice tests, then SOPD.


Successful candidates are required to complete and pass an in-house training program. The training period is approximately one year in length, which includes both classroom and field training observations. Training also includes working with a trainer to learn the core job duties and system operation skills needed to be successful in the role. Monthly progress assessments and supervisory reviews are required during the training period.

Technical degree programs

Bachelor degree programs

Marquette University - Milwaukee, Wisconsin
Michigan Technological University - Houghton, Michigan
Milwaukee School of Engineering - Milwaukee, Wisconsin
University of Wisconsin - Madison, Wisconsin
University of Wisconsin - Milwaukee, Wisconsin