As of March 1, 2019, only the primary account holder can start or stop service at their location. Landlords and property managers no longer are able to request these services for their tenants and clients. This change protects the privacy and security of our customers.
Property manager service orders
As explained above, this online system no longer is offered.
Tell us how to handle service between tenant occupancies.
CommercialThird-party notification/authorization form
Avoid credit or debit balance transfers between unrelated properties by aligning accounts to legal entity, owner name or business need.
Property alignment form
Property management firms should notify us of new contracts for properties where you have bill payment responsibility.
Notify us by completing the property management change form below. Also, email a copy of your property management contract or a letter from the property owner, which identifies the manager.
Email contract or letter to: firstname.lastname@example.org