Standard
electric and gas meters
- Stand directly in front of your meter. Looking at dials from an angle can distort the reading.
- Read your meter dials from left to right.
- If the dial hand is between numbers, use the smaller of the two numbers.
- If the dial hand is positioned exactly on number, look at the dial to the right to determine correct reading. Has the dial to the right passed zero?
- If no, use the smaller number on the dial you're reading.
- If
yes, use the number the hand is pointing to on the dial you're
reading.
Note: You may have either a four- or five-dial meter. The correct readings for the example meters A and B above are: A - 9183, B - 98940.
Meter reading results can be called in to our Meter Read Interactive Voice Response system at (800) 447-9766.
Time-of-Use
electric meter
- Stand directly in front of the meter and look at the display.
- Once you have found the display, watch it go through its cycle. Each display will start with a number: 01, 02, 03 or 04.
- The number in display 03 is Total kilowatt-hours (kWh). Write down the number displayed and label it as Total kWh.
- The number in display 04 is On-Peak kWh. Write down the number displayed and label it as On-Peak kWh.
- The meter does not record Off-Peak kWh. But you can calculate your off-peak usage by subtracting the on-peak usage from the total usage:
Total kWh – On-Peak kWh = Off-Peak kWh
