Rely-a-Bill

Budget Billing

Standard Service

Calculation of monthly natural gas charge

Natural gas charge is a locked-in price. You could pay more or less for natural gas under the Rely-a-Bill program than you would under Budget Billing or standard service.

Bill amount is based on estimated natural gas prices and 12 months average use. Amount is reviewed mid-year and may be changed if a newly calculated bill amount differs significantly from the current bill amount. You could pay more or less for natural gas under Budget Billing than you would under Rely-a-Bill.

Bill amount fluctuates monthly with natural gas prices and usage. You could pay more or less for natural gas under standard service than you would under Rely-a-Bill.

Length of program

This is a 12-month contract. An exit fee and early termination adjustment are charged if you are removed during the contract. The exit fee may be waived due to a hardship.

You can pay your outstanding balance and switch to standard service at any time. Account balances are applied to customer accounts upon cancellation. Exit fees do not apply.

You may switch to Budget Billing at any time. Exit fees do not apply.

Bill amount changes each month as natural gas prices fluctuate and usage changes.

Year-end balance

No end-of-year balances. No refunds and no charges for additional usage.

Any balance is due at year-end.

You will pay the current rate for all natural gas you use.

Program fee

Quote amount includes 7 percent program fee.

No program fee.

No program fee.

Enrollment period

Participation is limited, and customers may enroll only during specified enrollment time.

You can enroll at any time.

No enrollment necessary.

Efficiency discount

Participants installing a more efficient natural gas heating system may be eligible for a 10 percent reduction in their bill. Increased efficiency decreases usage pattern and is reflected in following year’s Rely-a-Bill amount.

No discounts apply; however, increased efficiency decreases usage and may reduce future bills.

No discounts apply; however, increased efficiency decreases usage and may reduce future bills.