Prior to installation
If required, Night Aura will calculate anticipated light levels to assure compliance with the Illuminating Engineering Society recommendations and with local lighting ordinances. Our design also ensures proper operating voltage for start-up and operation, and follows all appropriate electrical codes.

Installation
We provide all necessary labor, equipment and machinery. High quality, utility-grade materials are installed by trained, certified and insured union members. Digger’s Hotline is used, when needed, to locate underground facilities.

Maintenance
Your monthly cost covers replacement of poles, fixtures and conductors due to premature failure or when damaged by vehicle accidents, weather, dig-ins or other factors.* Planned maintenance is scheduled to minimize nuisance outages.

Cost After Installation
Customers have a fixed monthly maintenance fee and energy rates that make budget forecasting easier.

Emergency or Outage Concerns
Emergency response to hazardous conditions is available 24 hours a day – seven days a week. We also respond to non-hazardous lighting outages within 72 hours through our one-call reporting system. There is no waiting for a contractor to call back or to provide a quote. All labor, equipment and materials are covered in your monthly maintenance costs, so you won’t have any unplanned expenses. You may also report outages online.

* We may pursue a claim for some accidents. Vandalism repairs are covered, but repeated vandalism will result in additional charges. We reserve the right to remove poles or fixtures for repeated damage.