Maintaining or installing underground electric and natural gas facilities often requires work on private property. When we disrupt a surface, such as a lawn or driveway, our goals are to:
Work requirements and soil conditions determine how we excavate. While we (or our designated contractor) maintain the right to determine construction methods, we consider your needs and expectations, and provide a job cost proposal in writing for your approval before work begins. Consult your We Energies service representative if you need details.
Basic restoration showing backfill of trench around cul de sac
with 6- to 8-inch mounding to allow for settling.
Basic restoration showing backfilled trench dug and compacted by back hoe.
Before construction. After basic restoration.
Seed restoration showing early growth of seeded area.
Sod restoration over compacted area (available for additional charge).
Residential rewire project photos
Residential gas lateral photos: Installation | Restoration
Residential new electric and natural gas service installation
Depending on the work, you may or may not be responsible for costs associated with surface restoration on your property.
Our Responsibility. When we initiate the work, we complete restoration at no cost. For example:
Your Responsibility. If you requested the work and are responsible for surface restoration, you may choose to have us (or our designated contractor) perform the restoration – or you can choose your own contractor. Either way, the costs are your responsibility. For example:
When soft surface restoration is complete, our crew places surface restoration completion flags on the affected area. This indicates that the seed or sod restoration (whichever you purchased) is completed. The flag also provides a phone number for follow up questions.
After we complete construction and basic restoration, we typically have surface restoration crews on site within three weeks if you requested and purchased an optional seed or sod package from us. Exceptions to this timeline are:
When weather conditions end restoration activities for the season, we notify you that we will complete restoration the following spring.
When weather conditions allow restoration activities to begin, we notify you that we will complete the restoration before June 1. Typically, there is a backlog of several thousand orders due to work performed in winter months. Road weight restrictions, wet soil and unpredictable weather conditions also may delay restoration.
If you have questions about surface restoration, please contact your We Energies representative or call: 800-242-9137
Seasonal conditions limited our ability to restore your property at the time we completed our construction work at the end of 2014. Our crews now are scheduling restoration work for spring. We plan to have all pending work completed on or before June 1 (weather permitting).
We sincerely appreciate your patience as we complete the work. If you have questions about the restoration process, please call us at 866-423-0364.