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Frequently Asked Questions
Passwords
What if I forgot my password?
Log in and select Password Forgotten.

How do I change my password?
Log in and select Change Password.

What if I have a new password but still cannot log in?
Passwords are case sensitive, so it’s necessary to type the password exactly as it appears in the e-mail. If you are using the copy/paste function, make sure there are no additional spaces before or after the password.

My Account/Resume Information
What happens when I apply for a job?
Each time you apply for a job, the information is routed to Human Resources. After each submittal, you receive an e-mail verification.

How do I add or update my resume?
Please keep your profile and resume current. To add or update your resume:

  • Log in using your user name and password.
  • On Personal Pages, click Candidate Profile.
  • On Candidate Profile, click on Profile Creation/Revision.
  • Click Attachments to update and/or attach your resume. (If updating, select the attachment you previously created and click Edit.)

How do I verify my resume has been properly submitted/received?
Each time you apply for a job, the information is routed to Human Resources. After each submittal, you receive an e-mail verification.

How long is my application kept on file?
Your application remains active until the position is filled; however, your information remains in our database. For certain positions, we may search our database. If your resume appears to fit an open position’s requirements, we may send an e-mail inviting you to apply for the opening by the application deadline.

Should I submit an application for each position I’m seeking?
You must apply for each position. For certain positions, we may search our database. If your resume appears to fit an open position’s requirements, we may send an e-mail inviting you to apply for the opening by the application deadline.

Contact Information
Can I speak with someone about a position?
Because of high volume, we cannot return phone calls. If we choose your application for follow up, we typically contact you within 60 days of the date we received it.

How do I know the status of my submission?
After logging into the system, click Application Status under Employment Opportunities. This provides an overview of all positions you have applied for since registering. In addition, you receive an e-mail verification after each submittal was successfully processed.

 

   
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