Terms and conditions
- A customer may combine qualifying electric, gas and steam detail accounts on the same Group Bill.
- The customer may not combine Wisconsin and Michigan accounts on one Group Bill. The customer may have two separate Group Bills — one for their Wisconsin accounts and one for their Michigan accounts.
- When enrolling in Group Bill, each Group Bill must have a minimum of 4 individual accounts (not applicable to Michigan accounts).
- A customer may participate in the Group Bill program and Automatic Payment Plan (APP) program for the same accounts. The customer's Group Bill account would be placed on the APP program. A customer may not have individual Group Bill detail accounts placed on the APP program.
- Specific customer accounts which are not eligible for the Group Bill program are as follows*:
A customer is urged to set up a Group Bill to include the detail accounts for each area of responsibility (from the customer's perspective) within the organization. The area of responsibility may be determined by geography, cost center, budget responsibility or other factor. If this is the case, it may be helpful to set up separate Group Bills. The same due date may be arranged for separate Group Bills, if requested by the customer.
Group Bill payments are due 15 days after the bill statement date.
The Group Bill due date is based on the cash flow neutrality of the detail accounts. We reserve the right to change the billing cycle to maintain cash-flow neutrality after notifying the customer. (The addition or deletion of detail accounts to an existing Group Bill may affect the cash-flow neutrality of the Group Bill).
By enrolling in the Group Bill program, the customer agrees to pay each bill in full by the due date. The customer should contact us to discuss any questions they have regarding the amount billed.
What leads to termination from Group Bill?
- Property owners with owner agreements
- Accounts that are enrolled in the Budget Billing or Rely-a-Bill program
- Large commercial and industrial gas transporter accounts
- Accounts not billed through standard billing system
- Electric Service Agreement (contract billing) accounts
- Accounts on Payment Agreements
- Accounts with any disconnect notices or more than one non-sufficient funds (NSF) notice within the previous 15 months (accounts may be considered for the Group Bill program after 15 months of prompt payments).
- Transitional Accounts (those that are in interim ownership, control or management with responsibility or occupancy expected to last less than 12 months.)
*This does not apply to current Group Bill accounts. However, the eligibility requirements will apply to all new accounts which are added to a Group Bill or when current payment-related issues are resolved on an existing Group Bill account.
When accounts are removed from a Group Bill at a customer's request, existing credits or debits will remain on the detail accounts unless we are notified by the customer. We will transfer dollars between specified detail accounts at the customer's request. When accounts are removed from a Group Bill for non-payment issues, existing credits on detail accounts may be transferred to reconcile debits remaining on other detail accounts.
- If a customer makes no payment or payment less than the total amount due, the customer will be contacted.
- If the customer agrees to make full payment and payment is not received by the next due date, we reserve the right to remove all of the customer's accounts from the Group Bill.
- If the customer refuses to make full payment by the next due date, we reserve the right to remove all of the customer's accounts from the Group Bill.
If you have any questions about the Group Bill Terms and Conditions or the Group Bill program, please contact one of our Business Division representatives at 800-714-7777 ext. 7700, Monday through Friday from 8 a.m. to 5 p.m.