Customer Approval Process

What we do

• Send you design plans to review and approve.
• Send you an owner agent agreement if a natural gas main must be installed on private property.
• Send you a lighting design to review and approve if you’re installing street lighting.
• Provide electric and natural gas distribution facilities pricing in separate cost letters.
• Obtain all permits and easements, and order installation materials, once we receive approved plans.
• Finalize joint telephone and cable agreements if applicable.

What you do

• Review and approve design plans.
• Return a signed sketch approving the route of the electric distribution facilities.
• Return a signed Grade Certification form indicating that the grade within the development is within four inches of final grade for electric distribution.
• Verify all information in your cost letter is accurate and fully understood.
• Complete all necessary easement paperwork.
• Submit your full payment for the electric and/or natural gas distribution system.
• Keep us informed of development’s status.
• Apply for additional services necessary for development (telephone, cable TV, lighting, etc.).