Sample alerts

Power outage

From: outage@we-energies.com
To: Your email address
Subject: Your service address (or customized account name)
Power out. Outage # 1234567.

Estimated restoration

From: outage@we-energies.com
To: Your email address
Subject: Your service address (or customized account name)
Response dispatched at 8:44AM. Avg restore time 90 min

Restoration status

From: outage@we-energies.com
To: Your email address
Subject: Your service address (or customized account name)
Estimate power restoration by 12:00PM

Outage cause

From: outage@we-energies.com
To: Your email address
Subject: Your service address (or customized account name)
The outage cause is WE ENERGIES EQUIPMENT PROBLEM

Restoration completion

From: outage@we-energies.com
To: Your email address
Subject: Your service address (or customized account name)
Power restored @11:44AM. Call 800-662-4797 if still out. Outage # 1234567.

Feedback

From: on@we-energies.com
To: Your email address
Subject: Your service address (or customized account name)
Send Outage Alert feedback to on@we-energies.com